Responsible Gaming
Gaming Should Be Entertainment
At Star Casino Online, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we provide a fun gaming experience, it's important to gamble responsibly and within your means.
Only wager what you can afford to lose, and remember that the odds always favour the house in the long term.
Age Verification
Star Casino Online is strictly for players aged 18 years and over (or the applicable legal age in your jurisdiction). By accessing and using our services, you confirm that you meet this age requirement.
We take age verification seriously and reserve the right to request proof of age at any time. Underage gambling is illegal and harmful.
Warning Signs of Problem Gambling
If you recognise any of these signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essentials (rent, bills, food)
- Hiding your gambling or lying about the time and money spent
- Unable to reduce or stop gambling despite wanting to
- Gambling to escape negative emotions or stress
- Neglecting family, work, or personal responsibilities
- Borrowing money to gamble
- Experiencing mood swings related to gambling wins and losses
- Needing to gamble with increasing amounts for excitement
- Friends or family expressing concern about your gambling
Self-Help Tools & Controls
We provide several tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Set a maximum amount you're willing to lose during a session or period
- Reality Checks: Regular reminders during play to help you stay aware of time and money spent
- Session Limits: Set a time limit for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing Star Casino Online
- Account Closure: Permanently close your account if needed
To access these tools, please visit your account settings or contact our customer support team.
Support & Help Services
If you or someone you know is struggling with gambling, help is available. The following organisations provide free, confidential support:
Australia
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Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling and support for problem gambling
International Support
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GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free support and counselling for problem gamblers -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Resources and support for problem gambling -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Help line and information about problem gambling
Need Help?
If you believe you have a gambling problem or are concerned about your gambling habits, please reach out to one of the support organisations listed above. There is no shame in seeking help—professional support can make a real difference.
You are not alone. Millions of people have overcome gambling problems with the right support. Take action today and contact a counsellor or use our self-exclusion tools.
This Responsible Gaming information is provided for educational purposes. Star Casino Online is committed to promoting safe and responsible gambling. For more information about our policies, please contact our customer support team.